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CRM Communication Manager for Parimatch International

CRM Communication Manager for Parimatch International

PMI
Kyiv
Full time
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We are a highly successful Company with great ambitions. We operate on a very competitive market so every day we are looking for opportunities to be better. To be faster. Even faster. Never stand aside and never afraid to try. Having a lot of ideas we are very open to fresh ones. Equally important, we have resources to bring these into motion.

We invite those who fired up to:

— Creating and maintaining a CRM communication calendar;
— Creating and maintaining automated, regular, and trigger multichannel (email, SMS, app push, etc.) campaigns in manual/automatic mode (Salesforce, Infobip, Unisender, Extrempush, Live chat);
— Creating and developing chains, triggers, automatic multichannel campaigns based on current tools/Salesforce;
— Maintaining the command boot (inbound and outbound channels);
— Controlling of CRM campaigns lists;
— Analyzing and reporting on improved campaigns quality;
— Establishing regular spot selling lists on the outgoing call center and IVR channel;
— Improving the current onboarding process and building it from scratch in new regions;
— Liaising with other divisions to conduct joint campaigns;
— Building and maintaining communication with contractors, content, design, BI, and other internal/external units;
— Participate in the implementation of the new software;
— Introduce ways of efficient cost optimization.

Essential professional experience:

— At least 1-year experience in the same or relevant field/position;
— Knowledge of Internet Marketing Trends and Technologies in general;
— Creativity, autonomy, responsibility, and performance;
— English – Upper-Intermediate.

Desirable skills and personal features:

— Basic knowledge of HTML/CSS and how HTML emails are built;
— Content writing skills (English only);
— Experience in gambling/betting industries;
— Experience with Salesforce, Unisender, Figma, Notion.

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