We are a highly successful Company with great ambitions. We operate on a very competitive market so every day we are looking for opportunities to be better. To be faster. Even faster. Never stand aside and never afraid to try. Having a lot of ideas we are very open to fresh ones. Equally important, we have resources to bring these into motion.
We invite those who fired up to:
- Report directly to Customer Support Manager;
- Upload, collect and analyse statistical data, reporting;
- Monitor customer appeals to find the root of the problem;
- Make detailed analysis of the emerging bursts, anomalies, problem areas and search for a solution;
- Provide assistance in building operational processes.
Essential professional experience:
- Proficiency in English at a level not lower than Intermediate;
- Confident user of Excel, Google Sheets;
- Basic skills in working with CRM systems.
Desirable skills and personal features:
- Attentiveness to details and proactivity;
- Ability to identify and study a problem;
- Analytical skills.