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Senior Salesforce Service Cloud Consultant for Risk Management Stream

Senior Salesforce Service Cloud Consultant for Risk Management Stream

PM Risk Management Stream
Kyiv
Full time
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We are building a hybrid Salesforce/in-house solution for risk management specifically tailored for the sportsbook business. Right now we have a python-based solution with both backend and UI that processes over 2 billion events per day in real-time with machine learning. And we are going to use Salesforce SC to speed up our development by taking advantage of the no-code approach for hundreds of business flows that could be fully automated by Salesforce SC and dozens of flows that could be automated by a hybrid approach with both Salesforce SC and in-house development.

What should you do according to our process vision:

  • Directly talk to business users (anti-fraud operators and risk managers), understanding their needs and the whole process;
  • Optimize the process by cutting corners with an understanding of the goal of the process within company-wide operations;
  • Express the process as a flow in Salesforce SC without documenting it in a text format (Salesforce SC flow – is an only form of process documenting);
  • Create tasks for development teams if needed.

What we propose:

  • Direct impact on a business process, – you will be a person, that creates and redesigns parts of the business instead of just doing tasks according to business requirements documents;
  • No red tapes – all the work you do immediately affects P&L, and you see the results of your efforts;
  • Management with a product development background in IT;
  • Really complex tasks that require both strong SF understanding and the ability to think out of the box.

Essential professional experience:

  • Experience in building data models for admin needs;
  • Understanding whether custom object/field/record type/layout creation is really needed or existing (standard) functionality can be leveraged;
  • Experience with advanced formulas;
  • Working with workflow time-based actions;
  • Working with Process Builder and creation of Visual Flows;
  • Working with AppExchange packages;
  • Experience in error handling related to permissions and sharing, FLS violation;
  • Experience in building reports and dashboards;
  • Understanding where custom validation in code is needed and where standard rules can be leveraged;
  • Experience with complex validation criteria;
  • Working with Lightning App Builder: customizing pages, filtering custom components;
  • General understanding of the deployment process (via changesets and packages).

We care of your:

Health

  • Medical insurance/Sport compensation;
  • Sport club participation (football, running, basketball or swimming clubs);
  • 100% paid sick leaves;
  • 20 working days of paid vacation.

Wealth

  • Competitive salary and сonstant encouragement for your efforts and contribution;
  • Bonuses according to company’s policy;
  • Welfare (financial support in critical situation);
  • Gifts for significant life events (marriage, childbirth).

Personal and professional growth

  • Individual annual training budget with an opportunity to visit paid conferences, training sessions, workshops etc.;
  • Free corporate library;
  • Opportunity to visit our non-stop internal meetups: open talks, IT Pump, etc. as a participant or a speaker and exchange knowledge;
  • A world-class team of T-shaped skilled professionals that share knowledge and support each other.

Leisure time

  • Corporate parties and events (Pub Quiz, Carquest, etc.);
  • PM Foundation activities (social responsibility events);
  • Weekly events aimed at culture, arts, soft skills development.
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